What we collect

We may collect the following information:
- Name.
- Contact information including email address and telephone number.
- Information about the event you would like to host with us.
- Any other information that you disclose with us using our message feature.
- Information about your location and device based on Google Analytics, this information is sent via a Cookie - you can read more about our Cookie Policy further down this page.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping. Your information may be stored on file for up to 12 months after you submit your enquiry or book an event with us. We try our best to not store any information that we no longer require.
- Your information may be stored on file after you submit your enquiry or book an event with us. We try our best to not store any information that we no longer require.
- The information submitted via our enquiry form is stored in our email inbox only.
- If you sign up to our mailing list, your details are stored on a third party mailing list system called MailChimp. You can read more about MailChimp's privacy policy here.
- We may use the information to improve our products and services.
- We may periodically send promotional emails about House events, news, special offers, products and services using the email address which you have provided. This will only be applicable when signing up via our sign up forms - you will not be added to any mailing lists just by contacting us or by submitting an enquiry unless you request otherwise.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

We may use cookies to push particular promotional material on our website, for example a sign up popup. A cookie is stored to know whether or not you would like to sign up so that the website doesn't show you information that you are not interested in.

Upon visiting our website you will be asked to accept our cookie policy outlined on this page. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer; however this may prevent you from taking full advantage of the website.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement.

You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:
- whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
- if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at info@thechimneyhouse.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. If you would like a copy of the information held on you please write to The Chimney House, 4 Kelham Island, Sheffield, S3 8RY.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.